Shop With Confidence
When you shop with Amara Jewelry, your experience is designed to be safe and straightforward. The checkout process is secure and encrypted, which means all your personal and payment information is protected during your purchase. For example, when you enter your credit card details, they are converted into code so no one else can read them. This helps keep your information safe from hackers or unauthorized access.
We believe in being open with our customers about the materials we use. Each piece of jewelry comes with clear descriptions that explain exactly what the item is made from. This transparency helps you know precisely what to expect when your order arrives. For instance, if a necklace contains natural stones, we’ll tell you about the type of stones and their features so that there are no surprises.
If you change your mind or the jewelry does not meet your expectations, there is a 14-day return policy. You have two full weeks to decide if you want to keep your purchase. The item should be unused and in its original packaging when you send it back. Once we get the returned item and check it, a refund will go back to your original payment method.
We also provide dedicated customer support to help with any questions or concerns. Whether you want to ask about an order, need help with returns, or want advice on our products, the customer support team is available to assist you promptly.
Finally, we carefully explain everything about our natural stones. These stones come from nature, and each one is unique, so minor differences in color, pattern, or shape are normal. This means that no two pieces are exactly alike, which adds to the charm of each item.
Trusted Worldwide Shipping
Amara Jewelry ships worldwide, so wherever you are, you can receive your order safely. Our shipping process follows all legal requirements, and we work with reliable carriers to ensure your package arrives on time and in good condition. The shipping options and timeframes vary depending on your location, but we aim to provide tracking information so you can follow your order every step of the way.
Our global shipping policies meet international standards and regulations, so you can trust that your purchase complies with all necessary rules. Whether your order is going to a nearby city or across the ocean, we manage customs paperwork and handling to avoid unnecessary delays.
Privacy & Data Protection
Protecting your personal information is very important to Amara Jewelry. When you shop with us, we only collect the information needed to process your order and provide good customer service. This includes your name, shipping address, email, and payment details, but we handle payment through secure third-party processors. This means we do not store your full credit card information ourselves, adding an extra layer of security.
Your personal data is never sold to anyone. It is only used to improve your shopping experience, fulfill your orders, and communicate with you about those orders. For example, if a package is delayed, we might send an email update so you know when to expect it. We also use basic technical information like your browser type and IP address to help keep our website safe and make it easier for you to use.
When you use our website, you agree to how we collect and handle your data as described in our privacy statement. If you want to know what information we have about you or ask to correct or delete it, you can contact us on our website. Depending on where you live, you may have additional rights to manage your personal data.
We may update this policy from time to time, and by continuing to use our site, you accept any changes we make. This keeps our privacy practices clear and up to date with legal standards.
Natural Stone Disclaimer
Jewelry with natural stones is special because each stone comes with its own story. These stones come from the earth and have natural variations in color, shape, or texture. These differences are normal and not defects. For example, a turquoise stone might have some darker spots or a unique pattern that makes it stand out.
Data Protection & Security Details
Amara Jewelry uses strong, industry-standard measures to keep your data safe. This includes secure servers, encrypted connections, and partnerships with trusted payment services. By not storing full credit card details on our systems, we reduce the risks of data breaches. Our third-party partners, such as payment processors and delivery companies, are also required to follow strict protection rules to keep your information private.
For example, we use encrypted payment gateways that mask your payment data when you enter it, which is a common practice in online shopping to prevent unauthorized access.
Third-Party Services
To run our business smoothly, we must share some limited customer information with trusted partners. These partners include payment processors like PayPal or Stripe, shipping companies like FedEx or UPS, and analytic tools that help improve our website’s performance.
These third parties are chosen carefully and must comply with privacy and security requirements. Your information with them is used only for the specific purpose needed, such as processing payments or delivering your package. It is not shared for marketing or any other purposes without your permission.
Your Rights Regarding Data
You have control over your personal information. Depending on local laws where you live, you may have the right to see what data we hold about you, ask us to update incorrect details, or request that your data be deleted. To exercise these rights, you can send a request through our contact page.
We aim to respond to requests promptly and help you understand how your data is used. This makes sure you feel confident that your privacy is respected and handled carefully.
Return Policy
Amara Jewelry wants every customer to be happy with their purchase. If you are not satisfied, you can return your item within 30 days of receiving it. To qualify for a return, the item must not have been used or worn and should be sent back in the original packaging.
Because natural stones can differ naturally, these differences are not reasons for returns. However, if the item you receive is damaged or incorrect, you can return it at no extra cost — Amara Jewelry will cover the shipping for those returns. For all other returns, customers are responsible for shipping fees.
After we receive your returned item and inspect it, we will refund your payment method as quickly as possible. Our goal is to make returns as simple and hassle-free as possible to build trust and satisfaction.
Legal & Customer Policy
All sales and transactions with Amara Jewelry are governed by clear policies that comply with consumer rights laws. These policies include our privacy agreement, terms of service, and return guidelines. By shopping on our website, customers agree to these policies.
We strive to be fair and transparent in all our dealings. This means we explain any fees, shipping times, conditions for refunds, and how we handle disputes. Having clear policies benefits both Amara Jewelry and our customers by setting clear expectations and ensuring a smooth shopping experience.
